Frequently Asked Questions

  • Who is the live escape game experience for?
  • Anyone! Escape rooms are fun for families, friends, date nights, sports teams, & corporate team-building. We are family-friendly but require 1 adult to play in each of our rooms (with the exception of our kids’ birthday party room).

  • Will I really be locked in a room?
  • Well yes. And no. We lock the door but we monitor the game at all times for safety and we provide an emergency exit code so you can leave at any time if you want to. But the only way to win is to get out on your own, in 60 minutes or less.

  • Is it creepy?
  • Not at all. We are family owned & family-minded. We want our games to be fun without being scary. Time Escape is more about being clever and solving puzzles than being terrified. We want you to use your brain have good, clean fun.

  • Do I have to be a mathematician or Sherlock Holmes to win?
  • Each room involves a variety of puzzles & clues. Each member of your team will bring unique skills and talents to the room. We offer hints as necessary to keep your game moving too!

  • Can I book a private room?
  • Absolutely! If you want to play the whole room with just members of your party, be sure to book all of the available spots in that room. Otherwise, you could be paired with other players who have booked the same time slot separately.

  • What if I have more than 6 or 8 players?
  • Each room has a capacity based on the room size and the puzzles involved. We cannot make exceptions to the occupancy limits because we are concerned about your FUN and safety! If you have a large party please consider booking multiple rooms. For very large parties please contact us to book the whole house.

  • What if I need to change my reservation?
  • You can change or cancel without penalty 72 hours before your appointment using the link in your confirmation email. If you cancel with less than 72 hours’ notice or no-show for your game reservation, we are unable to issue a refund.

  • Do you offer gift certificates?
  • Yes! You can purchase one by clicking on the blue “Gift Cards” button at the bottom of the page.

  • Do you give donations for free games?
  • We are blessed to live in the best town in the world and want to give back when possible. All donation requests should be directed to [email protected]

  • This is the coolest thing I've ever seen.
  • That’s not really a question, but we’ll take it. Thank you! We look forward to hosting your live escape experience! When you have a great time, please tell all your friends.

970-624-0024

770 N Lincoln Ave, Loveland, CO